Help Center

Getting Started

What do I need to join?

How much does it cost to join Free Spirit Dining?

How much can I earn with Free Spirit Dining?

Why do you need my address?

Why do you need my card number?

Will my membership with Free Spirit Dining ever expire?

Signing In

Why do I need to sign in to the Account Center?

How do I sign in to my account?

I forgot my password.

I forgot my login ID.

My account is locked.

How do I change my address?

Points

How do I know how many points I earned?

When do points get added to my account?

My points are missing.

Do my points expire?

Linking Cards

Email

Why do I want to receive emails from Free Spirit Dining?

What kinds of emails will I receive from Free Spirit Dining?

Why am I not receiving emails?

How do I opt in to email notifications?

Bonuses

Where do I find bonus details?

How often do you run bonus offers?

How can I get included in a bonus opportunity?

When will my bonus points show up?

Why didn’t I receive bonus points for my visits?

VIP

Online Reviews

Why should I write a review?

How do I write my review?

Who will read my review?

Online Ordering

Why can’t I order online from or dine in at all Free Spirit Dining restaurants?

I saw a message saying that I'm leaving the Free Spirit Dining site and entering the ChowNow online ordering system. What does that mean?

Why didn’t I earn my full points?

My order was late/wrong/never arrived/needs to be canceled/was charged incorrectly.